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Outsourcing introduces a high level of rigor, process structure, and contingency planning to operations. Together these qualities work to increase control, efficiently manage risk, and drive compliance with both internal and regulatory requirements.
Throughout all aspects of outsourcing – from planning, to transition, to service delivery – OPI clients benefit from improved control and process stability. Process flows are formalized through extensive documentation of manual and automated activities. Duties are segregated to ensure proper checks and balances. Functions are managed according to strict guidelines prescribed by situational business rules. Historical process data is made available for audits. Disaster recovery plans are tested regularly to guarantee data availability and business continuity. These examples are just a few of the many controls put in place to build operations in adherence with the requirements of Sarbanes Oxley, ISO 9001, ISO 27001, BS 25999, and SAS 70 Type II.
In addition to enhanced control of outsourced processes, OPI clients also benefit from outsourcing risk management functions. Our clients leverage OPI’s skilled professionals for risk analysis and SOX support activities. These can range from extensive accounts reconciliation projects, to customer credit analytics reports, to fraud monitoring, to SOX testing support - all of which deliver insightful analysis to assist in decision-making.
Whether working to drive stable, predictable, and reliable operations or looking to more efficiently monitor financial and operational risk, outsourcing works to improve compliance and risk management.
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