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Who We Serve – Provider of Finance Accounting Outsourcing (FAO), Business Process Outsourcing (BPO), and Analytics / Knowledge Process Outsourcing (KPO)
Real Estate
No matter if the real estate industry is experiencing growth, or in the midst of a downturn, companies must contend with the document and regulation intensive nature of the industry. Lease management is time consuming and customized for every tenant such that audits of Common Area Maintenance (CAM) fees and percentage rent payments require analysis on a case by case basis. Document management of these leases is a related priority and one that entails compliance with a number of regulatory requirements.

Furthermore, companies must manage a high level of transaction activity that is regionally disparate and generally not standardized. Property locations are dispersed, suppliers are local, and tenants regional. It is not surprising that real estate companies have historically struggled to achieve the scale necessary for efficient operations.

Outsourcing, however, can provide focus and efficiency to real estate companies. OPI’s solutions can help companies efficiently manage these customized transaction and lease compliance activities, allowing companies to maintain positive supplier and tenant relationships while minimizing time and resources expended. By improving the efficiency of the lease function, both in payment application and contract compliance, OPI’s clients stand to realize benefits across their business.

Outsourcing is also providing leading real estate companies with a certain level of flexibility. As operations shift locations, or volumes increase and decrease, real estate companies are reaping the efficiency benefits of outsourcing’s scalable cost structure. By employing this model, companies are finding themselves able to adjust the scale of operations and access globally-based, multi-lingual talent.

In addition to the full suite of finance & accounting and analytics services, some of OPI’s Real Estate focused solutions include:
  • Accounts Receivable (AR) Management - lease payment application, reconciliations, and collections - resulting in timely revenue recognition and improved cash flow.

  • Contract / Lease Compliance - lease administration, CAM, property tax, and insurance reconciliations, tenant sales audits, renewal monitoring - ensures compliance with lease agreement terms as well as accurate revenues.

  • Forecasting - forecasting models based on historical trends, tenant sales, and macro-economic sensitivities - allows for detailed forecasting of revenue streams for improved planning, budgeting, and property renewal / reinvestment projects.

  • Tax - REIT and other tax preparation - allows for efficiency preparation of real estate related tax filings.

  • Fixed Assets - fixed asset valuation, depreciation, maintenance accounting, reinvestment - efficiently manages assets accounting.

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