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Retail and consumer product goods (CPG) companies understand the importance of freeing-up working capital and directing cash and other assets into core business efforts. Store expansions, remodels, new product lines, and ample inventory always occupy a top strategic priority and can determine success.
However, retail and CPG companies also must manage rising SG&A costs, decreasing margins, global competition, diminishing customer loyalty, and fluctuations in credit accessibility and consumer spending. Given these ever-increasing pressures, successful companies must find ways to improve the value and efficiency of their resources and maintain focus on innovation and growth.
OPI’s Retail and CPG services have been tailored to help companies drive down SG&A costs and improve efficiency and effectiveness even beyond cost savings. Companies stand to benefit by leveraging outsourcing to consolidate regionally fragmented operations, manage compliance with real estate lease terms, model pricing and promotions returns, or even manage customer loyalty program data.
Outsourcing also offers companies a scaleable platform that can quickly ramp up or down in terms of scope and volume in order to flex with the business cycles, and to accommodate growth into new geographies with multi-lingual business processes.
In addition to the full suite of finance & accounting and analytics services, some of OPI’s Retail and CPG focused solutions include:
- Purchase to Pay - PO and non-PO invoice management including scanning, workflow, matching, reconciliation, exception resolution, and payment, as well as deduction management resolution - optimizes invoice processing, validation, and cash management.
- Order to Cash Management - order management, billing, AR age reporting, cash applications, collections - results in timely revenue recognition and improved cash flow.
- Contract / Lease Compliance - real estate lease audits, common area maintenance (CAM) reconciliation, channel pricing agreements, freight payment pre- and post-audits, vendor SLA management - allows for superior compliance with contract details as well as improved relations with vendors, suppliers, and distributors.
- OPI Analytics - product / market planning research, inventory forecasting, pricing / promotions / channel analytics, ROI models - provides timely access to knowledge and data for more informed product planning and inventory forecasting, as well as improved analytics in support of pricing models and promotions.
- Credit Risk Management - credit analytics - proactively controls credit exposure, minimizes risk of bad debt, and rightsizes reserves.
- Financial Consolidation - consolidation of information and financial results from disparate accounting systems - results in centralization and standardization of data for improved transparency into operations and performance.
- Data Management - employee data management, customer data management, loyalty program data maintenance and analytics - provides efficient data management for high-turnover workforces as well as improved access to customer loyalty program data and reporting.
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